Troubleshooting

COMMON CONNECTION FIXES

Quick fixes when ledger or inbox connections fail.

If your ledger or inbox will not connect, check that you used an admin account, that pop-up blockers did not stop the sign-in, and that the organisation you picked matches the books you want Cleriyo to use. Disconnect and reconnect if the token expired.

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Related questions

Can I reconnect after changing password?

Yes — disconnect in Settings, then connect again with the right admin account.